Corporate
Logistics

Nomadia and Comarch Healthcare Join Forces to Optimize Home Healthcare Providers’ Routes

Nomadia and Comarch Healthcare are partnering to optimize the routes of Home Healthcare Providers (HHPs) and put human care at the heart of field operations.

  • Faced with hospital overcrowding, an aging population, and the rise in chronic diseases, the need for home healthcare continues to grow. According to the Ministry of Solidarity and Health, the number of dependent elderly people is expected to reach 2.9 million by 2027 and 3.9 million by 2050.
  • In this context, Nomadia and Comarch Healthcare France are collaborating to provide HHPs—key players in the healthcare chain—with a turnkey solution that allows them to focus on what matters most: delivering quality service to patients while improving working conditions.

 

Paris, November 19, 2024 – Nomadia, a purpose-driven company in intelligent mobility and a SaaS solutions provider for mobile workforce optimization (salespeople, technicians, and delivery personnel), announces a new technological partnership with Comarch Healthcare, a developer, host, and integrator of innovative solutions for healthcare professionals. This alliance aims to provide an optimized solution for Home Healthcare Providers (HHPs), addressing the growing challenges of home healthcare through automated route management.

Faced with hospital overcrowding and an aging population, the need for home healthcare services is steadily increasing. According to the Ministry of Solidarity and Health, the number of dependent elderly people is expected to reach 2.9 million by 2027 and 3.9 million by 2050. The demand for home care and assistance is projected to increase by 20% over the next 10 years and by 60% over the next 30 years. This context highlights the challenges the healthcare sector must tackle to remain competitive: digitizing care, optimizing intervention times, and reducing costs. At the same time, issues such as professional burnout and decreased reimbursements by Social Security require solutions to ensure access to care that meets evolving needs.

Nomadia x Comarch Healthcare: A Comprehensive Solution for HHPs

As part of the partnership, Comarch Healthcare’s SanoPSAD ERP connects directly via an API with Nomadia Field Service, Nomadia’s field intervention management solution. Powered by advanced artificial intelligence algorithms, this solution optimizes the routes of field operatives. Thanks to this integration, healthcare professionals benefit from a comprehensive, industry-specific solution that enhances productivity and meets the unique needs of their field of work.

A New Generation of Home Healthcare: Anticipation, Monitoring, Fluidity, Efficiency

Every day, HHPs perform various tasks for patients requiring medical equipment at home, such as respiratory assistance, infusion, and nutrition, among others. HHPs handle the installation of equipment, monitoring, measurements, and equipment removal. With SanoPSAD ERP, developed by Comarch Healthcare over the past 10 years, HHPs can manage all these operations, from understanding the patient’s context to liaising with Social Security, while ensuring data security and traceability.

Integrating SanoPSAD ERP with the Nomadia Field Service solution enables end-to-end management of operations with essential features for appointment scheduling, route optimization, and handling unexpected events. Leveraging data from the SanoPSAD ERP, Nomadia Field Service optimizes the scheduling of all interventions, factoring in the skills of field operatives and the specific needs of the patient’s condition and equipment. The solution also simplifies the work of planners by automatically suggesting optimized time slots when creating a new patient or processing urgent care requests. The established schedules ensure overall operational optimization and improve the reliability of appointment times communicated to patients. Adherence to time slots enhances patient satisfaction while reducing stress for field operatives, allowing them to focus more on their tasks. Finally, ERP integration eliminates double data entry and significantly reduces errors, saving time for administrative teams and improving reliability for the organization.

“We are proud to put our field intervention optimization solution, Nomadia Field Service, at the service of Comarch Healthcare’s expertise. This collaboration is a unique opportunity to improve the working conditions of Home Healthcare Providers, allowing them to focus on what truly matters: delivering high-quality care to their patients.”

Pascal Beauvillain, Director of Partnerships at Nomadia

“The Nomadia Field Service solution perfectly complements our SanoPSAD ERP. This strategic alliance enables us to offer intelligent and dynamic appointment scheduling, optimize home healthcare providers’ routes, while reducing distances traveled and CO₂ emissions.”

Bruno Hamelin, E-Health Project Director at Comarch Healthcare

A Collaboration for Tomorrow’s Challenges

This partnership between Nomadia and Comarch Healthcare paves the way for more accessible and optimized local care while addressing environmental concerns by reducing distances traveled. Together, the two companies are committed to supporting Home Healthcare Providers in transforming their practices for a patient-centered future.