Boost your business performance with OpenPharma !
A modular CRM for healthcare players. It integrates a powerful business conditions engine. With an intuitive interface and vertical features, this CRM maximizes the effectiveness of customer visits and strengthens your market positioning, Offering a competitive advantage across all sales channels.
An integrated approach to effective management
OpenPharma offers a holistic approach to customer relationship management by offering a complete view of your customers, simplifying your operations. Our simple deployment and attentive customer service allow you to be operational quickly while meeting your specific needs.
A 360° customer view
Complete view with visit history, orders, invoices, sales reporting, signatures, consolidating all operations by all profiles and networks.
Adapted to your needs
Unique expertise to meet the specific needs of the pharmaceutical industry, optimizing operations and relationships while complying with regulations.
Connectivity to the ecosystem
Seamless integration with data providers, call centers, ERP, logistics and specialized professionals.
Optimised performance
Management tools: identify opportunities, track trends, customize interactions, for competitive advantage
A platform adapted to each actor of the Industry
Openpharma meets the needs of pharmaceutical and wellness laboratories, sales force providers and professional groups. Discover how our platform meets the specific needs of each player, offering remarkable flexibility, customization and efficiency.
Pharmaceutical laboratories and wellness
- Adaptability to several networks: order taking, animation, merchandising, medical examination, etc
- Management of various customer bases: pharmacies, parapharmacies, doctors, hospitals, GMS, etc
- Cross-country management with consideration of taxation, etc
- Customizable visit reports for accurate follow-up
- Automatic targeting based on the characteristics of the orders or data collected
Sales force provider
- Management of specific operations for each laboratory
- Customization of the product catalogue, purchase orders and commercial policy for each laboratory
- Automation of multi-logistician management for better efficiency
- Flexible sectorization to effectively organize your sales force, including multi-network, KAM and delegates
Professional groups
- Automatic filling and signature of contracts on tablet
- Centralized access to client documents for simplified management
- Seamless integration of wholesale billing data
- Point of sale qualification questionnaire for precise control
- Personalization of visit routes and preparation sheets
- Integrated web platform for efficient order taking
Discover our full features
Access a full suite of features for all your operational needs. Prepare your visits, optimize your business operations and stand out in the field with our integrated solution.
- Customize the qualification process for relevant interactions.
- Supports different types of controls for maximum flexibility.
- Flexible management of customer specific discounts, promotions and conditions.
- Continuous visibility into sales, even offline over three years.
- Guide teams to gather relevant information.
- Price and assortment monitoring for optimal presence.
- Evaluate product visibility and analyze competition.
- Promotion planning, monitoring and evaluation.
- Enrich reports with photos, videos and documents.
- Automate linear readings to save time.
- Analysis of field activities for continuous optimization.
- Easy sales recording for a detailed view of performance and trends.
- Animator bonuses automatically calculated based on pharmacy sales.
- Challenging and rewarding outstanding performance.
- Monitoring of actions and training for continuous skills development.
- Transparent data exchange for effective coordination between sales and facilitation networks.
- Customize business terms, including specific discounts, for your key accounts.
- Accurate goal tracking to identify growth opportunities.
- Simplified creation of contracts with electronic signature on tablet.
- Detailed monitoring of contracts with dematerialized access.
- Adaptation of business conditions for a personalized customer relationship.
- Multi-level customer file management
- Automatic update of medical contacts via OneKey
- Compliance with regulatory constraints
- Organizing Medical Events
- Input of endowments for effective management
- Multidimensional management: Back-office / multi-country platform, flexible sectorization, consolidated customer bases.
- Commercial Policies: Variant catalogues, adapted pricing.
- Taxes & currencies: VAT management, currencies and exchange rates.
- Location: Choice of language, customization.
- Automatic export of orders.
- Seamless integration of invoices and customer files.
- Customizable and secure flows.
- Efficient management of various data formats.
- Standalone or integrated control platform at your site.
- Customize your brand for an immersive experience.
- Adapt business conditions to your needs.
- Easy tracking of order history for your customers.
- Full visibility of web commands for all users.
- Standard and customized reports for a complete view of your sales and business.
- Impactful data visualization with interactive charts and graphs.
- Explore all aspects of your operations, from sales to visits, through comprehensive data processing.
- Quickly identify key points of sale based on activity and revenue.
Who is OpenPharma for?
As pharmaceutical CRM experts, Openpharma is your trusted partner, providing continuous support to your sales teams, whether at headquarters or in the field.
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Field sales force
- Visit frequency, customers to see, mapping
- Visit Preparation, Orders and Contracts Sheet
- Digital book, visit scenario, smart scenario
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Management
- Sales and activity tracking
- Process optimization with workflows
- Customized reports for analysis and steering
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Customer service
- Simple interactions with the field
- Complaint management and follow-up
- Quick entry of reports and commands
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Sales administration
- Autonomy in setting
- Advanced configuration including product catalogue, targeting, groupings and commercial policy
The news of our customers
Orliman is a manufacturer and distributor of medical splints, leader in orthopedics in Spain. As part of its growth, and to develop its quality of service in supporting its customers, Orliman chose OpenPharma for its ability to manage multi-channel orders (direct and transfer orders) and multi-origin orders (field, customer service).
One year after equipping the Food Supplements and Nature and Care network, Santé Verte passes the Dietetic network under OpenPharma. Two OpenPharma Desk teams based in England support these two networks of more than 50 people in total.
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Any further questions?
You’ll find the answers to our customers’ most frequently asked questions here.
1er éditeur français de solution SaaS de Smart Mobility, Nomadia accompagne tous les jours plus de 175 000 professionnels sur le terrain. Nos solutions sont simples à utiliser, rapides à déployer et garantissent un retour sur investissement important et immédiat.
Fortes de l’expertise d’un éditeur-intégrateur et d’un cabinet de conseil, les équipes Nomadia vous fournissent un accompagnement sur-mesure, du data conseil au déploiement de terminaux mobiles. Enfin, notre support technique est à votre écoute 24h/24, 7j/7.
Nomadia is the leading French publisher of SaaS Smart Mobility solutions, guiding more than 175,000 professionals in the field every day. Our solutions are easy to use and quick to roll out, and they guarantee a significant, immediate return on investment.
Combining the expertise of a software integrator / editor with that of a consulting firm, Nomadia’s teams provide you with customized support, from data consulting to the roll-out of mobile terminals. Moreover, our technical support is available 24 hours a day, seven days a week.
Nomadia solutions guide the digital transformation of all types of mobile professionals: traveling sales representatives, delivery drivers, technicians, auditors, healthcare personnel, diagnosticians, service providers, patrolmen, experts, and more.
From small- and medium-sized companies to large corporations, our solutions can be adapted to companies of any size and in any sector.
Each Nomadia solution consists of a ready-to-use SaaS which includes a back office and a mobile business application specially designed for field operations.
Our APIs and their many connectors allow you to integrate our technologies into third-party applications, whether those are custom solutions or market standards.
Our consultant teams can also help you set up a customized solution that is perfectly adapted to your business processes.
Yes! Contact our team to get an evaluation version of the solution of your choice.
As a company committed to the planet, Nomadia naturally asserts a strong CSR (Corporate Social Responsibility) approach. We integrate social, ecological and economic issues into everything we do.
By optimizing the mobility of mobile professionals, our solutions help improve our customers’ productivity, the well-being of their employees, and the impact of their businesses on the environment.
The Nomadia teams are available to answer all your questions:
- via our online form
- by phone at +33 (0)1 72 74 76 78