Seenergi Group

Seenovia – 12 Months of Visibility on Operations Through Long-Term Planning

Seenovia provides farmers in the Pays de la Loire and Charente-Maritime regions with personalized indicators and advice based on data collected from their farms. Its objective in adopting a planning solution? To optimize travel and long-term scheduling for the 180 operators who visit member farms, on average, once a month to collect data and carry out the necessary milk sampling for dairy controls. In total, Seenovia must plan 40,000 interventions and 4 million analyses per year, with several factors making the task particularly complex:

• Dairy controls and milk sampling cannot be carried out at just any time of day but must occur during milking, with controls starting in the evening and ending in the morning;
• Intervention protocols vary depending on the facilities, and planners must ensure that assigned farms match the operators’ skills;
• Planning the collection of data and samples must consider the laboratory’s processing capacities;
• Two-thirds of the operators work part-time, requiring balanced workloads and individualized schedules.

The ability of the planning solution to simultaneously account for all these constraints now allows Seenovia to anticipate its activities over 12 months. Beyond the increased visibility, which makes the company less vulnerable to unforeseen events, the planners’ work has been greatly simplified, allowing Seenovia to reduce the size of its planning team while evolving the role of the planners:

“We have reduced the number of planners from 13 to 7, even though the managed area has not decreased. Before deploying the Nomadia solution, each planner managed a team of around fifteen people while also handling various operational tasks in the field. Today, planners have transitioned to a more managerial role. Each planner is now responsible for a team of 25 to 30 operators and oversees not only the planning of their interventions but also recruitment and HR support.” »

Nicolas Coulon, Head of Performance Indicators Market, Seenovia

The implementation of the Nomadia Field Service solution has also digitized operator schedules, which are now accessible via their mobile business application—an improvement considered all the more positive and empowering by employees thanks to the support provided to help them understand and master their new tool.

For Nicolas Coulon, the work carried out with Nomadia on prioritizing constraints and automating planning is a first step toward optimizing rounds:

“Our field operators do not handle urgent interventions. They have well-established schedules and are given freedom in organizing their rounds. In the future, the Nomadia solution will be able to propose an ideal route, optimized based on everything we have planned. By improving working conditions for operators, these optimized rounds should help reduce the turnover we experience in these roles.”

Nicolas Coulon, Head of Performance Indicators Market, Seenovia